Winter Weather Service Update – Monday, January 26, 2026
Due to winter weather, American Waste Control will adjust operations to prioritize safety.
Please leave carts at the curb. Any additional bagged household trash placed beside the cart will be collected at no additional charge, as conditions allow. Some areas may be inaccessible due to weather and road conditions. If we are unable to safely access your location, service may be delayed until your next scheduled service day next week.
Thank you in advance for your patience and understanding.
Thank you for your patience as our teams work safely during winter weather.
If you need first-time access to your ePortal, please email portal-access@awcok.com
🚨 Service Update – Saturday Clean-Up Efforts 🚨
We appreciate your patience as we continue working through this challenging week. Our crews are doing everything possible to catch up, and we want to provide an update:
• Residential Cleanup: We will be running additional routes on Saturday to service any missed customers. If your cart has not yet been collected, please leave it curbside, and we will do our best to service it.
• Commercial Cleanup: All commercial routes will also be running on Saturday as we work to get caught up.
If your residential service is still missed—whether due to road conditions or another factor—please set your cart out on your regular service day next week, including any extra bags outside the cart. We will collect everything at no additional charge.
Thank you for your patience and support. We know this has been a chaotic and difficult week, and we truly appreciate your understanding as we work to get everything back on track.
Here are some of our answers to many frequently asked questions.
It’s all about the automation. Technology advances allow us to separate paper and containers in stages with the use of conveyor belts, high powered magnets, optical sorters, screens, and some other really cool mechanical devices. We’ve gone from a 15% recovery rate through manual sorting to 95% with our automated Mr. Murph. Talk about progress!
Mr. Murph makes recycling easier for families and businesses. Instead of separating recyclables themselves, people can rest assured TRT is sorting their recyclables to be made into new products and conserving energy. That’s why it’s so important that your business uses a collection company that takes your recyclables to Mr. Murph. Otherwise, all those recyclables just get buried in a landfill.
DID YOU KNOW… you can still take advantage of our recycling services even if you are using another waste collection service? It’s true… just CALL us and speak to one of our customer service representatives to find out how easy it is to get a recycle container at your place of business. By removing the recyclables out of your waste stream, you’re not only helping the environment, but you could reduce your total disposal costs.
You can help feed Mr. Murph by separating recyclables at home or school…things like aluminum & steel cans, plastic, cardboard, and paper…then, dropping them off at any of our 600 plus locations around town.
Our team will be happy to assist you.
It’s all about the automation. Technology advances allow us to separate paper and containers in stages with the use of conveyor belts, high powered magnets, optical sorters, screens and some other really cool mechanical devices.