Winter Weather Service Update – Monday, January 26, 2026

Due to winter weather, American Waste Control will adjust operations to prioritize safety.

  • Office Closed: Monday, January 26 (planning to reopen Tuesday, January 27)
  • Residential Service: Delayed one service day and will run through Saturday
    • Monday → Tuesday
    • Tuesday → Wednesday
    • Wednesday → Thursday
    • Thursday → Friday
    • Friday → Saturday

Please leave carts at the curb. Any additional bagged household trash placed beside the cart will be collected at no additional charge, as conditions allow. Some areas may be inaccessible due to weather and road conditions. If we are unable to safely access your location, service may be delayed until your next scheduled service day next week.

Thank you in advance for your patience and understanding.

  • Commercial & Roll-Off: Select routes will operate on Monday based on safety.

Thank you for your patience as our teams work safely during winter weather.

If you need first-time access to your ePortal, please email portal-access@awcok.com with your service address, account name, and contact phone number, and we will issue an invitation. If you experience any other issues, please log into your ePortal and use the “Account Request” feature. We appreciate your business.

🚨 Service Update – Saturday Clean-Up Efforts 🚨

We appreciate your patience as we continue working through this challenging week. Our crews are doing everything possible to catch up, and we want to provide an update:

    •    Residential Cleanup: We will be running additional routes on Saturday to service any missed customers. If your cart has not yet been collected, please leave it curbside, and we will do our best to service it.

    •    Commercial Cleanup: All commercial routes will also be running on Saturday as we work to get caught up.

If your residential service is still missed—whether due to road conditions or another factor—please set your cart out on your regular service day next week, including any extra bags outside the cart. We will collect everything at no additional charge.

Thank you for your patience and support. We know this has been a chaotic and difficult week, and we truly appreciate your understanding as we work to get everything back on track.

Holiday Schedule

Holiday Schedule

American Waste Control picks up on all major holidays with the exception of Thanksgiving Day, Christmas Day and New Year’s Day.

For additional questions regarding holiday pickups please call our customer service department at (918) 582-1147 for residential customers and (918) 446-0023 for commercial customers.

Residential Holiday Trash Schedule

If the holiday falls on a weekday during the weeks of New Year’s, Thanksgiving, or Christmas, the pick-up schedule will shift one day for the holiday and all the following days that week to accommodate the disruption in scheduling.

For example, if a holiday falls on a Monday:

Those with Monday collection will receive service on Tuesday.
Those with Tuesday collection will receive service on Wednesday
Those with Wednesday collection will receive service on Thursday
Those with Thursday collection will receive service on Friday
Those with Friday collection will receive service on Saturday
NOTE: If a holiday falls on a Tuesday, Monday will have regular service but households with Tuesday – Friday service will be shifted one day to accommodate the holiday.

Routed Commercial Permanent Service

If your trash pickup day falls on Thanksgiving, Christmas or New Year’s Day missed pickup will be made up either the day before or the day after the regular day.