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Residential Customer Service

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Have a residential question? Please call our residential customer service department.

By Phone: (918) 582-1147

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Mailing address:

American Waste Control, Inc
PO BOX 21054
Tulsa, OK 74121-1054

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Holiday Schedule

American Waste Control picks up on all major holidays with the exception of Thanksgiving Day, Christmas Day and New Year’s Day.

For additional questions regarding holiday pickups please call our customer service department at (918) 582-1147 for residential customers and (918) 446-0023 for commercial customers.

Residential Service

If your trash pick-up day falls on Thanksgiving, Christmas, or New Year’s Day, your trash will be collected on the following Saturday. 

We will keep our regular trash schedule service on other holidays, including Martin Luther King Jr Day, Memorial Day, Independence Day, Labor Day, and New Year’s Eve.

Holiday Schedule 2023

 

Commercial Service

American Waste Control commercial department will observe Christmas on Monday, December 26th, commercial routes will not run on Monday, December 26th.

If your trash pickup day falls on Thanksgiving, Christmas or New Year’s Day missed pickup will be made up either the day before or the day after the regular day.

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Terms and Conditions

Container placement and usage:

All containers will be placed on a hard or paved surface to prevent property damage. If a customer requests placement on an unpaved surface, this could result in increased costs if inclement weather prevents removal on the date requested. Costs could include: (1) a trip fee based on location and no less than $50, and (2) additional lease fees at current rental rate until ground conditions allow for removal. If the container is placed on an unpaved surface at the customer’s request, the customer assumes all responsibility for any increased costs and any damage to the ground or grass this may cause.

Due to safety concerns, please do not attempt to move a container once placed at your site. If you need a container moved before final pickup, please call customer service at 918-446-0023.

American Waste Control, Inc. is not responsible for accidents, injury or damage caused by a container or to a container while the container is at the customer’s location.

Material

Most material is acceptable for disposal in our temporary containers. Please see the following list for exceptions. If unsure of size or material, please contact customer service at 918-446-0023 prior to placing items in containers.

    • Follow Special Instructions
      • Refrigerators and air conditioners – disconnect and drain Freon
      • Lawn mowers or other lawn equipment – drain gas and oil tanks
    • Special Quote Required

(Not allowed unless preapproved, call 918-446-0023 before placing any of these items in your dumpster)

    • Hazardous or flammable substances
    • Biohazardous materials
    • Car batteries
    • Tires – minimum charge of $25 per tire
    • Wet paint or other solvents
  • Not allowed
    • Dead animals


Please review the following chart for other restrictions:

*If a container is overloaded, American Waste Control, Inc. will either charge additional fees to haul the container or require the customer to offload material prior to removal if the container is unable to be safely hauled.

American Waste Control Tulsa
(918) 446-0023
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