Winter Weather Service Update – Monday, January 26, 2026

Due to winter weather, American Waste Control will adjust operations to prioritize safety.

  • Office Closed: Monday, January 26 (planning to reopen Tuesday, January 27)
  • Residential Service: Delayed one service day and will run through Saturday
    • Monday → Tuesday
    • Tuesday → Wednesday
    • Wednesday → Thursday
    • Thursday → Friday
    • Friday → Saturday

Please leave carts at the curb. Any additional bagged household trash placed beside the cart will be collected at no additional charge, as conditions allow. Some areas may be inaccessible due to weather and road conditions. If we are unable to safely access your location, service may be delayed until your next scheduled service day next week.

Thank you in advance for your patience and understanding.

  • Commercial & Roll-Off: Select routes will operate on Monday based on safety.

Thank you for your patience as our teams work safely during winter weather.

If you need first-time access to your ePortal, please email [email protected] with your service address, account name, and contact phone number, and we will issue an invitation. If you experience any other issues, please log into your ePortal and use the “Account Request” feature. We appreciate your business.

🚨 Service Update – Saturday Clean-Up Efforts 🚨

We appreciate your patience as we continue working through this challenging week. Our crews are doing everything possible to catch up, and we want to provide an update:

    •    Residential Cleanup: We will be running additional routes on Saturday to service any missed customers. If your cart has not yet been collected, please leave it curbside, and we will do our best to service it.

    •    Commercial Cleanup: All commercial routes will also be running on Saturday as we work to get caught up.

If your residential service is still missed—whether due to road conditions or another factor—please set your cart out on your regular service day next week, including any extra bags outside the cart. We will collect everything at no additional charge.

Thank you for your patience and support. We know this has been a chaotic and difficult week, and we truly appreciate your understanding as we work to get everything back on track.

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What is an overage / overweight fee?

Every container American Waste Control provides comes with a weight limit that depends on its type and size. If your container exceeds the weight limit included in the price per haul, an overweight charge will appear on your next invoice. If a container exceeds the maximum legal weight limit, we will contact you before hauling to discuss options.

Weight limits, rates, and possible overage charges are all covered at the point of sale. Keep in mind that dense materials such as brick, tile, concrete, and sand can push a container over its limit very quickly.

If you’re unsure, call (918) 446-0023 before you fill the container and we’ll be glad to guide you.